Home > Contacts Contacts Who may address the institution and how? The Institution of Human Rights Ombudsman of BiH may be addressed by each natural person or legal entity that has legitimate interests, regardless of citizenship, race, gender, religious affiliation or ethnic origin. Complaint filed with the Institution shall not cause any criminal, disciplinary or any other sanctions in disfavor of complainant. Complaint is filed in writings, by mail, fax, e-mail or through personal contact. Complaint should contain brief description of events, facts or decisions that led to filing of complaint. Complaint must be signed by complainant or authorized proxy. Provision of copies of complaint supporting documentation together with the complaint is desirable, if such documentation exists. The Institution may refuse to review anonymous complaints for which it considers that they are malicious, ill-founded, those in which there is not actual complaint, those that would make damage to third parties or those that are filed more than 12 months following event, facts or decision subject to complaint Our Locations Banja LukaSeat of the InstitutionAkademika Jovana Surutke br.13 78000 Banja Luka,Bosna i HercegovinaTel/Fax: +387 51 303 992bl.ombudsmen@ombudsmen.gov.ba SarajevoRegional Office Dubrovačka br.671000 Sarajevo,Bosna i HercegovinaTel: +387 33 666 006Fax: +387 33 666 007sa.ombudsmen@ombudsmen.gov.ba MostarRegional OfficeKneza Višeslava b.b.88000 Mostar,Bosna i HercegovinaTel:+387 36 334 248Fax:+387 36 334 249mo.ombudsmen@ombudsmen.gov.ba BrčkoRegional OfficeTrg mladih br.8/176100 Brčko,Bosna i HercegovinaTel/Fax: +387 49 217 347br.ombudsmen@ombudsmen.gov.ba LivnoField OfficeGabrijela Jurkića bb80100 Livno,Bosna i HercegovinaTel:+387 34 201 911Fax:+387 34 203 237li.ombudsmen@ombudsmen.gov.ba Latest publications Special Report on the Situation of Victims of Domestic Violence in Canton 10, September 2020P-176/20 - Recommendation regarding the availability of laws and other general legal acts at all levels of the legislative power in Bosnia and HerzegovinaP-136/20 - Marking of envelopes in postal traffic related to Covid-19SR on the representation of constituent peoples and others in institutions, administrative organizations and regulatory bodies of BiH, FBiH, RS, BD BiH and cantons of FBiH with the exception of police