Press statement | 18.02.2019

Electronic banking when registering a motor vehicle

Human Rights Ombudsmen of Bosnia and Herzegovina have acted on complaint against the work of the Central Bosnia Canton Ministry of the Interior, which, when registering motor vehicles by legal entities, does not accept any evidence of payment made by electronic banking, in which way complicates the registration procedure for motor vehicles. During the investigative procedure, the Ombudsmen established that since 2014 the Ministry of Internal Affairs of the Central Bosnian Canton has prescribed an internal procedure for checking the payment slips provided by legal entities by electronic means, in the following manner: "For legal entities when the payment of payment slips made via electronic banking in the name of payment for the prescribed fees and fees for the public revenues of the KSF/KSB, FBiH and BiH, as valid proof will be received bank slips certified by the stamp and signed by the bank and accompanied by evidence in the form of a certificate of payment containing the minimum data, such as the individual amount of payment, bank name, account number, purpose of payment, the name of the authority on whose behalf the payment is made, the date of payment and the seal of the bank." In the opinion of the Ombudsman for Human Rights of Bosnia and Herzegovina, it follows from all of the foregoing that the Ministry of the Interior of the Central Bosnia Canton, by imposing an obligation on legal entities to provide additional evidence that the payment has been made, when legal fees are paid by the electro-banking, for treatment of which there is no objective and reasonable justification. Pursuant to the aforementioned Ministry of Interior of the Central Bosnian Canton, recommendation No. P-35/19 was sent to validate proof of payment made through an electro-banking operation as a valid electronic confirmation issued by the bank to the payer.

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