Home > Departments > Departments for financial, general, legal, normative, HR affairs and IT Departments for financial, general, legal, normative, HR affairs and IT Departments for financial, general, legal and normative affairs produce proposals of all normative acts of the BiH Ombudsman Institution; drafts individual acts related to rights, duties and responsibilities from labor relations of the Institution’s employees and other contracted third persons; keeps personal files of the staff; prepares proposal for budgets needed for the Institution’s work; composes reports and analyses of financial functioning of the Institution; follows realization of financial plans; drafts periodical and final reports; prepares and maintains bookkeeping documentation and registers in general ledger; performs internal audit of financial functioning; keeps file on donated funds, means given as a gift or contributed in any other way, composes cashiers reports, registers arriving and leaving staff into the pension and invalidity founds; provides supply of fixed assets, office and other materials necessary for work of the Institution according to provisions of the Law on Public Supply, maintenance , repair and servicing of fixed assets, cares about regular fulfillment of obligations from the rental contracts; payments of expenses for business trips and other compensations, archives documentation and performs other duties from its competence and upon requirement of the Ombudsman BiH. IT deparment maintains IT infrastructure and manage all other IT aspects (maintenance of hardware/software, technical support for employees, backups etc.). Financial Department: Head of Financial Deparment Elma Obhođaš Head of Financial Section Banja Luka Nada Josipović Head of Logistics Gordana Bijelić General, Legal, Normative And Personnel Affairs Department Head of the Department - Expert Advisor for General, Legal, Normative and Personnel Affairs Department Angelina Kos Expert Advisor for Registration Azra Filipović Data Base and Archive Expert Associate Amina Kapetanović Mail Reception and Forwarding Clerks Jasmin Bračulj-Jukić and Amela Đermanović Receptionists/Security Guards Bojan Pentek, Miroslav Mudrinić and Josip Matošević Administrative and Technical Support Officer Lidija Mihajlović Cleaning Ladies/HousekeepersEmanuela Gajić IT Department Head of IT Department Dragan Perić IT Officer Mirnes Kurić Useful Links Office Days of the BiH Ombudsman Covid-19 and the human rights effect LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2021-2023 Annual Financial Report for 2019 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmeni Bosne i Hercegovine na sastanku ombudsmena država BalkanaOmbudsmen prof.dr. Ljubinko Mitrović razgovarao sa direktorom KPZ DobojOmbudsmen prof.dr. Ljubinko Mitrović razgovarao sa v.d. direktora KPZ Banja LukaOmbudsmenka Nives Jukić prisustvuje nastavku 8. sjednice Zajedničke komisije za ljudska prava Parlamentarne skupštine BiHOmbudsmenka dr. Jasminka Džumhur na webinaru o 25 godina DejtonaOmbudsmen prof. dr. Ljubinko Mitrović razgovarao sa predstavnikom Green team-aActivities Archive Related documentsThe Law on Public Procurement BiH ("Official Gazette of BiH", no: 49/04) Latest publications Special Report on the Situation of Victims of Domestic Violence in Canton 10, September 2020P-176/20 - Recommendation regarding the availability of laws and other general legal acts at all levels of the legislative power in Bosnia and HerzegovinaP-136/20 - Marking of envelopes in postal traffic related to Covid-19SR on the representation of constituent peoples and others in institutions, administrative organizations and regulatory bodies of BiH, FBiH, RS, BD BiH and cantons of FBiH with the exception of police