Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke 13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Covid-19 and the human rights effect LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2022-2024 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka Nives Jukić na prijemu u američkoj ambasadiOmbudsmen prof. dr. Ljubinko Mitrović na Međunarodnoj konferenciji o usaglašavanju pravne regulative sa pravnim tekovinama Evropske unijeOmbudsmenka dr. Jasminka Džumhur na samitu u AnkariOmbudsmeni Bosne i Hercegovine na sjednici Predstavničkog doma Parlamentarne skupštine Bosne i HercegovineOmbudsmenke dr. Jasminka Džumhur i Nives Jukić na sastanku sa Visokom komesarkom Ujedinjenih nacija za ljudska pravaZajednička komisija za ljudska prava Parlamentarne skupštine Bosne i Hercegovine usvojila Godišnji izvještaj ombudsmenaActivities Archive Latest publications Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2021Special Report on Situation in Institutions where Children in Conflict with the Law are Placed, December 2021Methodology of visits to the institutions where children in conflict with the law are placed in order to establish the state of facts, december 2021Special Report on Hate Speech in Bosnia and Herzegovina, July 2021