Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke br.13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman Covid-19 and the human rights effect LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2021-2023 Annual Financial Report for 2019 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmeni Bosne i Hercegovine na sastanku ombudsmena država BalkanaOmbudsmen prof.dr. Ljubinko Mitrović razgovarao sa direktorom KPZ DobojOmbudsmen prof.dr. Ljubinko Mitrović razgovarao sa v.d. direktora KPZ Banja LukaOmbudsmenka Nives Jukić prisustvuje nastavku 8. sjednice Zajedničke komisije za ljudska prava Parlamentarne skupštine BiHOmbudsmenka dr. Jasminka Džumhur na webinaru o 25 godina DejtonaOmbudsmen prof. dr. Ljubinko Mitrović razgovarao sa predstavnikom Green team-aActivities Archive Latest publications Special Report on the Situation of Victims of Domestic Violence in Canton 10, September 2020P-176/20 - Recommendation regarding the availability of laws and other general legal acts at all levels of the legislative power in Bosnia and HerzegovinaP-136/20 - Marking of envelopes in postal traffic related to Covid-19SR on the representation of constituent peoples and others in institutions, administrative organizations and regulatory bodies of BiH, FBiH, RS, BD BiH and cantons of FBiH with the exception of police