Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke br.13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Infographics for 2017 Annual Report Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2018-2021. Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmen prof.dr. Ljubinko Mitrović na Božićnom prijemu u Sjedištu Republike Srpske u Istočnom SarajevuOmbudsmen prof. dr. Ljubinko Mitrović razgovarao sa pomoćnikom ministra pravde u Vladi Republike Srpske Slobodanom ZecomOmbudsmenka dr. Jasminka Džumhur održala predavanje na Pravnom fakultetu Univerziteta u SarajevuOmbudsmenka dr. Jasminka Džumhur posjetila KPZ SarajevoOmbudsmenka dr. Jasminka Džumhur na Konferenciji povodom Međunarodnog dana ljudskih pravaOmbudsmen prof. dr. Ljubinko Mitrović učestvuje u radu Kopaoničke škole prirodnog pravaActivities Archive Latest publications Information on implementation of the UN Convention on the Rights of the Child in Bosnia and Herzegovina from aspect of the Ombudsman of Bosnia and HerzegovinaSpecial Report on the Status of Migration in Bosnia and HerzegovinaP-311/18 - The obligation to prevent and sanction gender-based harassmentSpecial report on the appearance, use and protection of state or official symbols in Bosnia and Herzegovina