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Seat of the Institution Banja Luka

The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices.

Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms.


Postal Address:
Akademika Jovana Surutke br.13
78000 Banja Luka
Bosna i Hercegovina

Tel/Fax: +387 51 303 992
e-mail: bl.ombudsmen@ombudsmen.gov.ba

Working hours for citizens appointments from 08.30am until 2.30pm.

Useful Links

• Office Days of the BiH Ombudsman
• Covid-19 and the human rights effect
• LYRA On-Line Platform for reporting discrimination
• Freedom of Access to Information
• Cooperation with NGO
• ​Marrakech Declaration, 12th October 2018
• Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021.
• Medium-Term Plan 2021-2023
• Annual Financial Report for 2020
• Annual Financial Report for 2019
• Annual Financial Report for 2018
• Annual Financial Report for 2017
• Annual Financial Report for 2016
• Annual Financial Report for 2015
• Ombudsman Manual for handling discrimination cases
• Guidelines for filling in the complaints in the area of discrimination
• Application before European Court of Human Rights - Instruction
• The life of an application before the European Court of Human Rights
• News Archive

We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...
Ombudsmen of BiH

Ombudsman's Activities

Ombudsmeni prof.dr. Ljubinko Mitrović i dr. Jasminka Džumhur u Moskvi povodom izbora u Rusiji

Sastanak ombudsmena prof. dr. Ljubinka Mitrovića i ministra MUP-a Županije Posavske Nedić Željka

Ombudsmen prof. dr. Ljubinko Mitrović posjetio Odgojno-popravni dom za maloljetnike u Orašju

Sastanak ombudsmena prof. dr. Ljubinka Mitrovića sa predstavnicima EUFOR-a

Ombudsmen prof.dr. Ljubinko Mitrović na godišnjem savjetovanju Srpskog udruženja za krivničnopravnu teoriju i praksu

Ombudsmeni na sastanku s delegacijom GRETA-e

Activities Archive