Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke br.13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman Covid-19 and the human rights effect LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2020-2022 Annual Financial Report for 2019 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka dr. Jasminka Džumhur učestvovala u intervjuu o nestalim osobamaOmbudsmen prof. dr. Ljubinko Mitrović prisustvovao sjednici Narodne skupštine Republike SrpskeSastanak ombudsmena prof. dr. Ljubinka Mitrovića i generalnog direktora Univerzitetsko kliničkog centra Republike SrpskeSastanak ombudsmena prof. dr. Ljubinka Mitrovića i ombudsmenke za djecu Republike SrpskeOmbudsmenke dr. Jasminka Džumhur i Nives Jukić na predstavljanju projekta „Policija i poštivanje ljudskih prava u BiH“Sastanak ombudsmena prof. dr. Ljubinka Mitrovića i pomoćnika ministra pravde u Vladi Republike SrpskeActivities Archive Latest publications P-95/20 - Covid-19 Discrimination in the mediaAnnual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2019Recommendations of the Ombudsman of Bosnia and Herzegovina regarding the rights of the child to education and to protection against violence and neglectP-68/20 - Reviewing the practice of Crisis Staffs regarding the presence of journalists and media workers at press conferences