Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke br.13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Infographics for 2017 Annual Report Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2020-2022 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesSastanak ombudsmenke dr. Jasminke Džumhur sa zastupnicom Predstavničkog doma Parlamentarne skupštine BiH Mirjanom Marinković LepićOmbudsmeni na sjednici Zajedničke komisije za ljudska prava Parlamentarne skupštine Bosne i HercegovineSastanak ombudsmenke Jasminke Džumhur sa predstavnicima Alzheimer udruženja „AiR“ - SarajevoOmbudsmen prof.dr. Ljubinko Mitrović održao konsultativni sastanak o suprotstavljanju trgovini ljudima u Bosni i HercegoviniOmbudsmenka dr. Jasminka Džumhur u Tirani na Konferenciji o dijalogu sa mladima u rizikuOmbudsmeni Bosne i Hercegovine na prijemu povodom Nacionalnog praznika BugarskeActivities Archive Latest publications Special Report on the Right to Freedom of Peaceful Assembly, February 2020Special Report on Experience in the Application of the Law on Freedom of Access to Information in Bosnia and HerzegovinaP-297/19 - Ensure the implementation of international instruments to prevent and combat violence against women and domestic violenceSpecial Report "Prohibition of corporal punishment of children in Bosnia and Herzegovina"