Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka BiH Ombudsman Annual Meeting in Čapljina - Central office Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke br.13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Infographics for 2017 Annual Report Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2020-2022 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmeni prof.dr. Ljubinko Mitrović, dr. Jasminka Džumhur i Nives Jukić na Božićnom prijemu kod Njegovog visokopreostveštenstva mitropolita dabrobosanskog HrizostomaOmbudsmeni prof.dr. Ljubinko Mitrović, dr. Jasminka Džumhur i Nives Jukić na sjednici Predstavničkog doma Parlamentarne skupštine Bosne HercegovineOmbudsmenka dr. Jasminka Džumhur održala sastanak sa dr. Sc. Eldanom Mujanovićem, profesorom sa Fakulteta za kriminalistiku, kriminologiju i sigurnosne studije Univerziteta u SarajevuOmbudsmeni prof. dr. Ljubinko Mitrović i Nives Jukić prisustvovali Božićnom prijemu koji je organizovao Srpski član Predsjedništva Bosne i HercegovineOmbudsmenka Bosne i Hercegovine dr. Jasminka Džumhur na sastanku sa načelnikom Policijske stanice Novo SarajevoOmbudsmenke dr. Jasminka Džumhur i Nives Jukić prisustvovale oproštajnom prijemu Ambasadora Vijeća Evrope u odlasku NJ. E. Drahoslava ŠtefanekaActivities Archive Latest publications P-297/19 - Ensure the implementation of international instruments to prevent and combat violence against women and domestic violenceSpecial Report "Prohibition of corporal punishment of children in Bosnia and Herzegovina"Special Report on the Status and Problems of Social Work Centers in Bosnia and Herzegovina, october 2019P-241/19 - Mobbing at Cleanliness utility Cazin